Policies

Thank you for growing your style at Love, ivy! We're here to help you any way we can.

RETURN POLICY:

Items may be returned within 7 days of when customer receives package for in-store credit or exchange only, excluding shipping cost.

All jewelry, shoes, accessories, and sale items are final sale.

Items must be returned unworn and unaltered with original tags attached. Items returned without tags will be credited 50% of the purchase price. Credit will be given once received and processed.

If you may wish to return an item, all shipping costs are customer's responsibility. 

IN STORE PICK-UP POLICY:

Items scheduled to be picked up in store must be picked up within 60 days of purchase; otherwise, items will be donated to charity.

Thank you for understanding!