Shipping policy

All orders are processed within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Domestic Shipping Rates and Estimates

USPS shipping rates: Shipping charges for your order will be calculated and displayed at checkout.

In-store Pickup

You can skip the shipping fees with free local pickup at our store front 914 Washington Avenue Oceans Springs, MS 39564. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1-2 business days. We will send you an email when your order is ready.

Our in-store pickup hours are Monday-Friday 10am-6pm, Saturday 9am-7pm, and Sunday 10am-4pm.

Please have your order confirmation email with you when you come.

International Shipping

At this time, we do not ship internationally.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at sales@lookslikeivy.com with your name and order number, and we will look into it for you.

Refunds, returns, and exchanges

Please see return policy page for all refund questions.